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AFTER SALES
SERVICE

Australian Diamond Company offers complete after sales service to keep your diamonds and jewellery in pristine condition. Diamonds are forever, so we offer remodelling, resizing, plating, cleaning and general repairs.

JEWELLERY THAT LASTS A LIFETIME

COMMITMENT TO QUALITY AND EXCEPTIONAL DESIGN

We understand that jewellery holds a certain sentimental value that never fades. So, when your coveted piece begins to show signs of wear, it can be upsetting. “Diamonds are forever”, so at the Australian Diamond Company, we want you to be confident that you’re investing in something that can be appreciated for generations.

ADC are the master jewellers that specialise not only in the creation of stunning rings, but also in their ongoing maintenance. 

The experts at our Melbourne showroom are skilled in generalrepairs, remodelling and professional assessments of your diamonds and fine jewellery.

We put our complete care and attention into every repair we carry out. Our after sales services reach exceptional standards of craftsmanship, meaning your pieces can continue to sparkle throughout the years. The ADC difference means that you can benefit from lifetime care and maintenance by visiting our showroom to keep your online purchase in a pristine condition.

after sales service

We’re making things even easier for our customers. When you buy directly from our website, we’re offering you the extra benefit of ongoing care and maintenance in our showroom. That way, you can buy jewellery with complete confidence in the knowledge that we’re here to complete repairs, polishes and anything else you may need through the years.

Your favourite jewellery will leave the showroom looking as new and as beautiful as the day you bought it from ADC Online. Schedule an appointment with our expert maintenance team to let us know how we can help bring your item back to life.

Our competent range of after sales services includes:

When you book an appointment in our workshop, ask the ADC experts about the best care advice for your jewellery so you can maintain it and ensure it stays in pristine condition.

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CONSULT WITH AN ADC ONLINE DIAMOND SPECIALIST

Need help selecting your diamond? Our trained diamond experts will tell you everything you need to know about each diamond you are considering. They can assist you in making the right selection from the comfort of your home.

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FREE AUSTRALIA WIDE

All orders are shipped free of charge via our secure door to door service Australia wide. We also fully insure each order, so you’re 100% covered.

LIFETIME WARRANTY

We stand behind our products; that’s why we offer a lifetime warranty on every ADC Online piece. Our lifetime commitment provides you with peace of mind knowing we are here to help in the unlikely event your piece has any manufacturing defects. If this defect cannot be rectified by way of repair, we will remake or replace your item.
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